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Motivating help desk personnel

Transition to a competitive environment The motivation is one of the great challenges of managing helpdesk. Keeping morale among support staff and encourage them to strive for continuous improvement is…
November 17, 2022Tags: customer support, helpdesk, it company, personnel
customer service software

Customer Service Software for Online Business

Customer service software has gained significant traction among online business enterprises. There are various advantages that can be realized by utilizing such solutions to streamline service operations. This software is…
October 30, 2022Tags: best practices, customer support, improvement, it company

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